BL
Basetsana L
1 reviews | Active since Sept 2020
29 Sept 2020, 22:41
I want my my money!!!!
Been going to a branch for the past 2 weeks to no avail waiting for hours to get helped.My money has been held in a reserve for an entire month after a order I placed got cancelled and the said company reversed the reserve but to date the money has not not been returned to my virtual card.Reserve cancellation dated 28/08/2020
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Standard Bank's replyOfficial
30 Sept 2020, 05:10Hello Basetsana
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply30 Sept 2020, 05:10
Official
Hello Basetsana
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***