1 reviews | Active since Apr 2015
i WANT MY MONEY FROM THE STUPID BANK
On Friday at 18:00 I went to the atm ID of the atm was 4112, I wouldn't have known this information normally, I deposited an amount R2200, the atm kept rejecting some of my notes until only R1000 was successfully deposited, I retried a couple of times to deposit the balance until the atm took the money and it was not deposited and stopped working completely, I stood by the atm on a call which the call centre was not helpful, and then someone from the atm department assisted and told me I needed to go in the bank next morning they will assist me with my funds, I went into the Pavillion branch and was advised by their consultant that it was not their fault and they still have to investigate this and account for all the monies that went in and out, I am stuck I haven't paid my home loan due to this, while they take their time to confirm if the atm was jammed by money, Std bank is useless and they do not care about their clients, I have used all other atms to deposit money and Std bank is the worst one to use always rejecting funds which shows incompetency in the making of the atm and their staff, now I have been trying to get hold of the branch amanger to find out regarding progress and she has given a number that rings anaswered, I want my money I worked hard for it and I wouldn't waste my time lying that my money went in if it hadn't I have a life and I am a good citizen of the country too, PAY BACK MY MONEY STUPID PPL
Dear Precious
Thank you for posting your comments.
The matter is receiving attention and we will be in contact with you shortly.
Regards
Complaint Resolution Centre
Tel: ***
Email: ***
Dear Precious
Thank you for posting your comments.
The matter is receiving attention and we will be in contact with you shortly.
Regards
Complaint Resolution Centre
Tel: ***
Email: ***
Dear precious
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear precious
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
