kK
khathu K

1 reviews | Active since Sept 2016

03 Feb 2019, 22:23

I want my money back as in today

Money was transferred From capitec Bank to my old standard bank that was closed long ago and I was not able to get the money back. I called the bank and they said Money is in the suspense account, I don't know if its my job to tell standard bank to transfer the money back to the sender From the suspense account. Please do your job today it's the 8th day and I Heard it takes 3 days to get back the money.

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Replies (2)
Standard Bank
Standard Bank's reply04 Feb 2019, 05:04
Official
 
Thank you for posting your comments. 
 
Your matter was escalated accordingly.  We will revert to you as soon as possible. 
 
Kind regards 
 
Clint Chetty 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Feb 2019, 10:05
Official
Dear  Angela Njenjie 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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