TS
Tebogo S

1 reviews | Active since Mar 2020

10 Mar 2020, 16:57

I want my money back

My Name is Tebogo sold my car to on the 09.03.2020 transcation was done at centurion branch mall, the buyer did trasction of 65k to my accoint with the teller and i checked with the teller if the money is legit and they said yes it was 2 consultatant i agaasked them if the buyer cannot reverse the money back into his account the answer was no ways, 10 March 2020 money was reversed i run to the bank to how did this happen they ddint know it will happen. now i was told i cannot gt back my money 65K... i am single mother of 2 i need my money back in my account if this was **** the teller was suppose to pick it up em****ieltly my number ***i have been banking with SBSA for 20 years

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Replies (2)
Standard Bank
Standard Bank's reply16 Mar 2020, 22:44
Official
Dear Tebogo Jeanette Sentle

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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 *** (fax)
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Standard Bank
Standard Bank's reply23 Mar 2020, 15:27
Official
Hello Tebogo

Please be informed feedback has been given to you on email.

Kind regards

Complaint Resolution Centre