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marcellen M
1 reviews | Active since Oct 2016
30 Jul 2019, 07:09
I WANT MY MONEY BACK
I STILL HAVE NOT RECEIVED ANY JOY FROM THEM... THEY ARE A BUNCH OF VULTURES. MY ACCOUNT IS OVERDRAWN R1300 WHICH THEY TOOK... THEY CAN TAKE THEIR ****EN SIM CARD AND BANK CARD AND I WILL GO BACK TO CAPITEC BANK... THAT'S WHY THEY HAD TO CLOSE BRANCHES BECAUSE THEY MAKE MONEY OFF PEOPLE BY DEBITING ON DATES NOT STIPULATED AND WE GET PENALISED FOR THEIR INCOMPETENCE...
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
31 Jul 2019, 02:06Hello Marcelle,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply31 Jul 2019, 02:06
Official
Hello Marcelle,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
02 Aug 2019, 10:00Dear Marcelle Noble
Thank you once again for your comments.
Feedback has been provided with regards to your previous review.
Kind regards
Complaint Resolution Centre
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Thank you once again for your comments.
Feedback has been provided with regards to your previous review.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Aug 2019, 10:00
Official
Dear Marcelle Noble
Thank you once again for your comments.
Feedback has been provided with regards to your previous review.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for your comments.
Feedback has been provided with regards to your previous review.
Kind regards
Complaint Resolution Centre
***
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