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marcellen M

1 reviews | Active since Oct 2016

30 Jul 2019, 07:09

I WANT MY MONEY BACK

I STILL HAVE NOT RECEIVED ANY JOY FROM THEM... THEY ARE A BUNCH OF VULTURES. MY ACCOUNT IS OVERDRAWN R1300 WHICH THEY TOOK... THEY CAN TAKE THEIR ****EN SIM CARD AND BANK CARD AND I WILL GO BACK TO CAPITEC BANK... THAT'S WHY THEY HAD TO CLOSE BRANCHES BECAUSE THEY MAKE MONEY OFF PEOPLE BY DEBITING ON DATES NOT STIPULATED AND WE GET PENALISED FOR THEIR INCOMPETENCE...

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Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2019, 02:06
Official
 
Hello  Marcelle, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Sheriline Martin 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Aug 2019, 10:00
Official
Dear Marcelle Noble

Thank you once again for your comments.

Feedback has been provided with regards to your previous review.

Kind regards

Complaint Resolution Centre
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