NK
Ndalo K
1 reviews | Active since May 2023
14 May 2023, 09:57
I WANT MY MONEY BACK!!!!!
I swiped my bank card at Rich Durban, before I had swiped my card, i had checked beforehand on my Standard bank app if I had enough money to make the transaction and I did. The transaction only went through days later when I had no money and I have been charged an extra R100. I do not have any money to pay that R100, it is not my fault that the transaction went through days later when I had swiped at that particular time, I am a student with no income and no Nsfas, I do not have money so I am unable to pay the R100 is errors right now in my account. I used the app like we have been told to do and made a conscious transaction, I am not at fault here and I would like a full refund for my R100
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Replies (1)Standard Bank's replyOfficial
14 May 2023, 10:00Dear Ndalo Kubheka
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 May 2023, 10:00
Official
Dear Ndalo Kubheka
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
