TL
Thabang L

1 reviews | Active since May 2012

31 Jan 2017, 19:22

I want my money back

<p>WHY DID YOU PEOPLE TRANSFER MONEY FROM MY ACCOUNT WITHOUT MY CONCERN, I HAVE AN ARRANGEMENT AND I PAY 700 EVERY MONTH AND I HAVE NEVER SKIPPED A PAYMENT.</p> <p>WHAT GIVES YOU THE RIGHT TO GO IN TO MY ACCOUNT.</p> <p>I WANT THAT MONEY REVERSED AND IF MY DEBIT ORDERS BOUNCE STD BANK MUST FOR THOSE CHARGES, THIS IS BULL****</p>

0
Replies (2)
Standard Bank
Standard Bank's reply01 Feb 2017, 08:55
Official

Good day Thabang

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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TL
Thabang L's update02 Feb 2017, 06:42
Reviewer Update

Standard Bank will be responsible for any charges accumulated due to debit orders bouncing, your call center agents have been giving me attitude the whole week when I try to explain and to get the money reversed.