I want my money

Item: Standard Bank
Rating: 1
Author: Nthabeleng T

I tried to withdraw money yesterday but did not get it it however reflects as withdrawn on my statement. I then called customer service and was informed if i go to the branch il get it within 24 hours. Iv just been to Lochlogan branch and they are telling me il get it on the 27th.. I NEED MY MONEY NOW. INFACT I NEEDED IT YESTERDAY AND WILL NOT WAIT UNTIL THE 27TH. PLEASE GIVE ME MU MONEY CAUSE THIS IS NOT MY FAULT AND I DONT OWE YOU ANYTHING!!

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Replies (2)

Standard Bank's replyOfficial

22 Aug 2019, 06:15

Good day Nthabeleng

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply22 Aug 2019, 06:15

Official