ND
Nompilo D

1 reviews | Active since Feb 2018

12 May 2018, 11:33

I WANT MY MONEY!!!

I have never been so MAD,I feel misleaded.on the 10th of last month I served a 32 days notice for my saving to be released ,till now my money is still not in my acc. I went to the branch to ask as to what was the problem and I am told that I am only going to get my money on Monday and I specifically told the consultant I will need the money by TODAY and she assured me it will definitely be in my account.Thanks God am leaving this Bank this month ? (After years of being loyal to you) !!!

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Replies (1)
Standard Bank
Standard Bank's reply14 May 2018, 09:10
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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