1 reviews | Active since Dec 2016
I want my money
Standard Bank is a **** bank and cheats people. I received funds from SARS about R12000 on the 31st of January. I tried accessing my account using the App and couldn't, I enquired through the call center and was told had to go update my fica which I went inside the branch to go do. When I got there I was told I had to go to home affairs as my account is frozen due to my fingerprints being not verified. I went to home affairs and I'm still busy with such as I am awaiting for confirmation that my fingerprints are being registered on HANIS. Today, on the 10th of February I get notification that about over R9000 has been transferred from my account, something about Debt reduction. This is bull**** and unacceptable. I want this transaction reversed and my money back ASAP. After firing me for nothing they have a nerve to take my money. Standard Bank I am tired of your ******** and conniving ways. I will not take this laying down. BRING BACK MY MONEY!!!!!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
Dear Sinenhlanhla Kubheka
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Sinenhlanhla Kubheka
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***