SK
S K
1 reviews | Active since Sept 2025
18 Sept 2025, 14:35
I WANT MY CLOSURE LETTER
My accounts with SBSA has prescribed and they keep telling me they cannot help me since they sold the account. IT is still prescribed as it meets all the criteria however I am being messed around as they are the ones who have flagged the account on my credit bureau, yet they refuse to acknowledge the account or issue me with the prescription letter.
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Replies (2)
Standard Bank's replyOfficial
18 Sept 2025, 14:38Dear SK,
thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Sept 2025, 14:38
Official
Dear SK,
thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
SK
S K's updateReviewer Update
18 Sept 2025, 14:42Yeah sure you will - been waiting since Beginning of August
SK
S K's update18 Sept 2025, 14:42
Reviewer Update
Yeah sure you will - been waiting since Beginning of August