ZW
Zelda W

1 reviews | Active since Jan 2021

15 May 2026, 13:11

I think Standard Ban...

I think Standard Bank Century City looks fantastic from the outside, but the service and knowledge leave a lot to the imagination... We dealt with them regarding a deceased estate and I know the department is in N1 City, but the service was poor and we kept having to give documentation over and over again... We did this last year September 2025 and still with everything going wrong, we still waiting... I really think Standard Bank needs to up their service levels...

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Replies (1)
Standard Bank
Standard Bank's reply15 May 2026, 13:21
Official
Dear Zelda, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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