RN
Rodney N

1 reviews | Active since Jul 2017

17 Jul 2017, 17:59

I store card application

<p>I app**** for an I store card online two weeks ago.I heard nothing all week I ended up having to call and finding out how far m process is.</p> <p> </p> <p>I finally got through after being on hold for 30 minutes I was told that there is no info on their system so they will uplift my application and some one will call me within 24hrs that has not happened another week has past I sent an email to them but still no communition from them.</p> <p> </p> <p>I sent all the required documents I got the 1st call within an hour the least you could do is let us know if all application was successful or not but instead we have yo waste airtime just find out that your consultants can't help..</p>

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Replies (4)
Standard Bank
Standard Bank's reply18 Jul 2017, 11:08
Official

Dear Rodney Nkosi

Thank you for your posting.

I refer to my email communication and can confirm that I am attending to the matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,

RN
Rodney N's update18 Jul 2017, 11:16
Reviewer Update

Thank you for your quick response too this matter.

Standard Bank
Standard Bank's reply20 Jul 2017, 13:16
Official

Dear Rodney Nkosi

Thank you once again for your posting.

I refer to my email communication and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,

RN
Rodney N's update20 Jul 2017, 14:43
Reviewer Update

Dear C Petersen

Thank you for keeping in touch with me regarding this matter and for resolving it..

Your service is much appreciated