1 reviews | Active since Apr 2015
I STILL DO NOT HAVE MY CARD 2 MONTHS LATER
I decided to change banks towards the end of January and went to standard bank Thibault Square Branch to make the switch! BIGGEST MISTAKE OF MY LIFE! I went on 02-02-2015 and app**** for a new account. I was told 7 working days I could come fetch my cheque card and would be able to use my account. I went to the branch more than 7days later and found out that my account hadn't even been opened yet!!!!! so I left, with no account and no card. I returned a week later(to stand in more SLOW queues) and found that finally I had an account and a card! so I walked out of the bank thinking all was well. only to find out that instead of activating my card, THE CONSULTANT BLOCKED THE CARD.So now I have an account but a card that is of no use to me. So I went back to the bank AGAIN and stood in queues again!!!!! only to have to apply for YET ANOTHER CARD. I then got a debit card to use temporarily. and set up online banking limits etc.When I tried to pay my rent I found that ALL MY LIMITS WERE ZERO and I could only make cash withdrawals!!! so I went to the bank yet again. I'm now sick and tired! I opened my account 2 months ago and I still do not have a valid cheque card. MOVING BACKWARDS
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
