I requested for my homeloans debit order date to be changed from the 26th to 1st, requested in feb, we now in may and despite numerous calls i was assured the date was changed Last month and this month the debit bounced as that was the reason for a date

Item: Standard Bank
Rating: 1
Author: Thanuj T

I requested for my homeloans debit order date to be changed from the 26th to 1st, requested in feb, we now in may and despite numerous calls i was assured the date was changed Last month and this month the debit bounced as that was the reason for a date change as my funds only comes in on the last day of each month.STANDARD BANK HOME LOANS DEPARTMENT NEEDS TO CATCH A DAMN WAKEUP

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

27 May 2025, 23:18

Good day Thanuj,

This is not the level of service we strive for.

We understand your frustration and are here to help.

We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,
Standard Bank Hello Peter Team
***

Standard Bank's reply27 May 2025, 23:18

Official