I Reiterate: Don't Go Through Standard For A Bond

Re my previous report of Wed 27 November at 12.57 entitled Don't Go Through Standard For A Bond my previous impression of their complete lack of interest in looking after potential prime customers in their bond market has been re-entrenched. A week after posting my first complaint someone phoned me and said they really apologise and the application has been approved and is with the lawyers and someone will phone me in a couple of days for an appointment. I said it would be really nice if they did this soon in view of the fact that this has taken 2 months not the 7-10 days they promise when you get the call centre. They also promised to post a note to make this a priority. After that they posted something on Hellopeter to say the matter was dealt with (PS this only took them 5 minutes as opposed to the week that I waited). Another week later I am still waiting but not with any great anticipation. Believe me as the trustee of a not insubstantial family trust I will not be going to Standard for the next business venture.