1 reviews | Active since Jul 2019
I regret banking with STANDARD BANK
My experience with a standard bank branch in Boulders Mall Midrand is poor. The front desk consultants are poor. They are ****** and xenophobic. they lack respect for clients and are very rude. I was there today to get just a stamp on my proof of payment because I have to submit it to the City Of Johannesburg to allocate my payments before they close for the year, and I don't have much time left. They are almost closed. but to my surprise, I have to be on a long line Q to get a common stamp. Standard Bank can do better. This is why I don't keep my money with Standard Bank. Anyway, this front desk lady and the guy were starting to abuse me with words like FUTSEK just because I was telling them I couldn't be on a long Q just to get a stamp I even explained my situation to them that I needed to get to COJ before they closed, but they told me I have to wait. Anyway, I decided to wait, but to my surprise, they started skipping clients they recognised before me. I was so upset and i had to left the premises. I'm not upset I just know the Standard is not the right bank for me, and I am going to close all of my insurance and accounts and life policy and investment and finance with them. Thanks very much I'm at peace now reporting them.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
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This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Our sincere apologies for the inconvenience experienced.
Please note that our team will look into this matter and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Our sincere apologies for the inconvenience experienced.
Please note that our team will look into this matter and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
