I Regret

I have taken a vacant home loan stand with standard bank 3 months ago. I showed my bank FNB middle finger because of the terms they were giving me. Now i'm applying for the building loan and standard bank is showing me flames. i have have been sending documents everyday since the 9th February but everytime when i call there are documents outstanding. i resend documents every day but cant get any joy. i submitted to my bank and received feedback in less than a week with a good interest rate nogal but because i registered the vacant stand with Standard bank i have to go with them else i have to switch the bond to FNB first. and that will be a costly exercise. Can someone @ Standard Bank please help before i decide to go the cotly route and switch.