NL
Nita L
1 reviews | Active since Jun 2015
30 Sept 2025, 08:21
I received a new garage card this year but were having inundated problems and issues
I received a new garage card this year but were having inundated problems and issues. Yesterday my card for the umpteenth did not want to swipe. This was so embarrassing. This morning I phoned Standard bank and requested a call back. I received the call and started the process to verify myself after which the caller asked for my account number. Since when is this now the new procedure and why must I pay for a card that was not working for the get go!! Really Standard bank, your service is slipping!
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Standard Bank's replyOfficial
30 Sept 2025, 08:48Good day Nita,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Sept 2025, 08:48
Official
Good day Nita,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***