1 reviews | Active since Jul 2011
I really really really dislike this bank
I feel like all I ever do is write complaints about Standard Bank. It is currently the 08th Feb 2019, my bank card expired in Jan 2019. Not once did I get a notification that this is happening, not once did someone phone me to ask where I need my card delivered. Radio silence, is what I got.
No, it's Friday, and have no way to access my funds. And when I phone, as far as a customer service point, I get told there is nothing I or you can do to get it to me soon! "it is still with the couriers" is all I hear, and honestly, that is unacceptable.
I actually don't know why I even complain, because all that will happen now, is I'll get an automated message and this will only be sorted on Monday if I'm lucky.
Honestly Standard Bank, you suck!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***