I put in a claim on 10 Sept 2015, still nothing

11 Sept 2015 09:06, below is the reply I received from Standard Insurance Limited after I called in a claim.<br> <br> Dear Fakir Fj,<br> Thank you for contacting us to report your claim.<br> Your Claim Number is: 15/067111<br> Your Clearance Authority Number (C/No) is: H***<br> <br> 15 Oct 2015, after having spoken to call centre nothing was done, I finally got hold of them again &amp