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Puseletso M
1 reviews | Active since Dec 2020
08 Sept 2023, 11:34
I pay my policy each month n I keep getting messages that I have missed payment n policy will lapse n bow reduced to 50percent
I pay my policy each month n I keep getting messages that I have missed payment n policy will lapse n bow reduced to 50percent. Each month they collect on my bank.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Sept 2023, 11:44Hi Puseletso
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply08 Sept 2023, 11:44
Official
Hi Puseletso
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
14 Sept 2023, 09:59Hi Puseletso
Thank you for taking our calls. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our calls. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Sept 2023, 09:59
Official
Hi Puseletso
Thank you for taking our calls. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our calls. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team