I PAID OFF MY LOAN IN OCTOBER 2019

Dear Standard Bank

Maybe if i use this platform then finally someone will actually do something because im sick and tired of getting calls from your agents about a loan that I FULLY PAID IN FREAKIN OCTOBER!!!!!!!! COULD YOU PLEASE STOP CALLING ME, I PAID OFF THE LOAD IN FULL!!!! Emails where sent to corebankingqueries@standardbank,co.za on the 4th December 2019....till today no one has come back to me to confirm this instead people are calling about a LOAN THAT I PAID IN FULL IN OCTOBER...OH HOLD DID I MENTION THAT I PAID THE LOAD IN FULL IN OCTOBER ALREADY???

this is email response i got from you.

From: "core banking queries" <***> To: "***" <***> Date: 2019/12/04 09:52 AM Subject: Automatic reply: FollowMe Scan To Email - TKB07 - ***9 - ***

Dear Valued Client, Thank you for your email. This notification serves to inform you that your mail has been received successfully. Please allow for 48 hours (2 days) for one of our dedicated Bankers to provide a response. In order for us to be able to process your request with no interruption and delays, please ensure that you confirm the below mandatory information on your email; ATMs and POS transactions Terminal numbers: Account numbers: Date of transactions: Query amounts: Tracing of missing funds Account debited: Account should have been credited: Date of transactions: Query amounts: KYC Queries Account closed: Date closed: Closing amount: Account to be credited. 6 digit branch code if account to be credited is not SAP account. Escalation level 1: *** Escalation level 2: *** Kind Regards Exception Handling 2- Core Banking

Now the below mail is what i sent to the agents at Standard Bank...again we not going anywhere.

From: THEKU KUNENE/TCM Software & Services/ZA To: *** Date: 2019/12/07 01:23 PM Subject: Fw: FollowMe Scan To Email - TKB07 - ***9 - ***

Hi Bonolo

I spoke to Ndamu with regards to sending the proof of payment for my loan

Please see attached settlement letter and proof of payment.

With Many Thanks Theku Kunene | TCM Technology Corporate Management (Pty) Ltd. | 53 14th Road, Erand Gardens, Midrand, Gauteng, South Africa. P.O. Box 6289, Halfway House, 1685, Midrand, South Africa T: +27 (0)11 *** | F: +27 (0) 11 *** E: *** | W: www.tcm.co.za

----- Forwarded by THEKU KUNENE/TCM Software & Services/ZA on 2019/12/07 01:21 PM -----

From: THEKU KUNENE/TCM Software & Services/ZA To: *** Date: 2019/12/07 01:10 PM Subject: Fw: FollowMe Scan To Email - TKB07 - ***9 - ***

With Many Thanks Theku Kunene | TCM Technology Corporate Management (Pty) Ltd. | 53 14th Road, Erand Gardens, Midrand, Gauteng, South Africa. P.O. Box 6289, Halfway House, 1685, Midrand, South Africa T: +27 (0)11 *** | F: +27 (0) 11 *** E: *** | W: www.tcm.co.za

----- Forwarded by THEKU KUNENE/TCM Software & Services/ZA on 2019/12/07 01:10 PM -----

From: THEKU KUNENE/TCM Software & Services/ZA To: *** Date: 2019/12/04 09:41 AM Subject: Re: FollowMe Scan To Email - TKB07 - ***9 - ***

Hi Standard bank

First i would like to say I'm very disappointed that I'm getting calls for a loan that i have paid in full in October 2019.

Attached is my proof of payment for this.

Now please look at it...admire it, allocate it to the correct place and close it with immediate effect.

Someone better call and apologise for saying that i still owe where as i don't owe a single loan.

Or else I'm going to speak to my best friend 'Hello Peter'

With Many Thanks Theku Kunene | TCM Technology Corporate Management (Pty) Ltd. | 53 14th Road, Erand Gardens, Midrand, Gauteng, South Africa. P.O. Box 6289, Halfway House, 1685, Midrand, South Africa T: +27 (0)11 *** | F: +27 (0) 11 *** E: *** | W: www.tcm.co.za

From: "Theku Kunene" <***> To: "Theku Kunene" <***> Date: 2019/12/04 09:34 AM Subject: FollowMe Scan To Email - TKB07 - ***9

Unfortunately i cant attach the settlement letter that i received from Standard Bank and the proof of payment on this website.

And then we have debt collector calling me....guess what?

ABOUT THE VERY SAME LOAD THAT I PAID OFF IN OCTOBER 2019.

Now for the love of Jesus Christ and the holy spirit...what do you want from me??? do you want my life and my soul??? im not rich just by the way