OP
ONICA P
1 reviews | Active since Sept 2021
28 Sept 2021, 15:44
I opened an account for my child and they said it was going to be charge free but whenever I deposit money into her account they have a fee that they charge her
I opened an account for my child and they said it was going to be charge free but whenever I deposit money into her account they have a fee that they charge her. They even charge her monthly fees but they said they would not charge her monthly fees since she is a child and also a student
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Standard Bank's replyOfficial
29 Sept 2021, 04:32Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply29 Sept 2021, 04:32
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)