VM
Vutlhari M

1 reviews | Active since Aug 2023

08 Jul 2025, 17:48

I opened a case of **** on the 30th of July 2025, but i don't get any update regarding the case except for automated emails, i tried calling the ***** department but i can't get hold of them, they just put me on line for hours until they hang up. I have s

Standard bank customer service is the worst, no update on **** case.

0
Replies (3)
Standard Bank
Standard Bank's reply08 Jul 2025, 17:58
Official
Dear Vutlhari

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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VM
Vutlhari M's update08 Jul 2025, 20:12
Reviewer Update
I have been receiving the same reply whenever i try to ask for update, I need an update not apologies.
Standard Bank
Standard Bank's reply08 Jul 2025, 20:44
Official
Thank you for bringing this issue to our attention. 

We have noted your concerns raised and we will follow up with the relevant team. 

Please be on the look for further communication. 

Kindest regards, 
Standard Bank Hello Peter Team 
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