I opened a business account at Cresta Mall

I opened a business account at Cresta Mall it's been 6 weeks i was made to go back to the brunch as the person who was helping me did not fill in the detailes correct i went back. Then again Reneiloe called me telling me i did not sign another documents i arrenged for them to be signed again. I am still without receiving my cheque card and every time I phone the call centre there is an issue on picking my ID on the cheque application. When I speak to my business banker Keneiloe from Cresta Mall she told me that the account was opened but I find it very irritating that I have to make follow ups all the time with no luck

What is so difficult about opening a simple business card Standard Bank is really slacking and is really pathetic