I ONLY HAVE 1 CREDIT CARD NOT 2 CREDIT CARD

I only have 1 standard bank credit card not 2. This is the second time it happened. It started last month and today again. I am monitoring my ITC records daily. Please RECTIFY this mistake and update my ITC record with only 1 CREDIT CARD NOT 2. This is very frustrating because it affects my credit score rating. Please identify and investigate the root cause of the problem. Im tired.

1ST INFORMATION FROM MY ITC RECORDS ABOUT THE STANDARDBANK CREDIT CARD THAT I HAVE.

STANDARD BANK MASTERCARD (CREDIT CARD) Date Opened 2013/07/25 Installments R 941,00 Third Party Name - Account Ownership Other Repayment Frequency 3 Deferred Payment Date - Account Number ********** ********** 90 Opening Balance R 32 000,00 Current Balance R 31 392,00 Type of Payment CREDIT CARD No of Parties in Joint Account 0 Account Sold to Third Party No 24 MONTH PAYMENT HISTORY

2ND INFORMATION FROM MY ITC RECORDS ABOUT THE STANDARDBANK CREDIT CARD

STANDARD BANK MASTERCARD (CREDIT CARD) Date Opened 2013/07/25 Installments R 941,00 Third Party Name - Account Ownership Other Repayment Frequency 3 Deferred Payment Date - Account Number ********** ********** 02 Opening Balance R 32 000,00 Current Balance R 31 371,00 Type of Payment CREDIT CARD No of Parties in Joint Account 0 Account Sold to Third Party No

Thanks Lydia Muthula ********** 545 011 ********** **********