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Ntombela N
1 reviews | Active since Oct 2025
01 Nov 2025, 07:22
I only get assistance if I post here
I only get assistance if I post here. I reported a ***** case. The issue was handled so efficiently after I left a bad review here. I was unaware that after being hacked, through no fault of my own, I have to physically go to the bank to go pick up my new bank card. I am unable to go pick up my card as I’m abroad, I was hacked while abroad. I need access to my funds. I’ve been sent round in circles. It’s almost two months now. Just being sent round in circles. So frustrating…
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Standard Bank's replyOfficial
01 Nov 2025, 08:04Dear Ntombela,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Nov 2025, 08:04
Official
Dear Ntombela,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***