VH
VALENE H

1 reviews | Active since Jul 2015

06 Jul 2015, 15:39

I NEED TO CANCEL A POLICY

FOR 2 WEEKS NOW I HAVE BEEN TRYING TO CANCEL A CREDIT LIFE POLICY ON MY EDGARS BLUEBEAN CREDIT CARD. AND I HAVE BEEN SENT FROM PILLAR TO POST. EVERYTIME I CALL A NUMBER I AM GIVEN 5 DIFFERENT NUMBERS LATER TO CALL. I JUST WANT TO CANCEL THIS AS THE ACCOUNT IS PAID UP AND I WANT TO CLOSE THE ACCOUNT. BUT THE SERVICE I AM GETTING IS PATHETIC FROM STANDARD BANK CALL CENTRES AND HOLLARD AND EDGARS. PLEASE CAN SOME GET HOLD OF ME AND CANCEL THIS AS I NO LONGER WANT THIS CHARGED TO MY NAME AS I WILL NOT PAY THIS <br> <br> I AM DISGUSTED THAT NO ONE CAN ASSIST ME... EVERYBODY HAS A DIFFERENT STORY ALL THE DAMN<br> <br> REGARDS<br> FRUSTRATED CLIENT

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Replies (1)
Standard Bank
Standard Bank's reply07 Jul 2015, 07:42
Official
Hello valeneherold,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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