iC
irene C

1 reviews | Active since Aug 2011

14 Jul 2020, 12:54

I NEED THE INTEREST RATE ON MY ACCOUNT BEFORE LOCKDOWN

I need to know the interest rate on one of my accounts, as it was before lockdown. It is a call account and the interest rate varies depending on the balance on the account. one person did send me a statement showing the interest rates for the past few month. the balance on these statements is more than R40000. I need to know what the interest rate was if the balance was R20000 or less. I need this to calculate a refund that I must do. it has been 4 days and just no one seems to be able to give me this interest rate

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Replies (2)
Standard Bank
Standard Bank's reply14 Jul 2020, 14:00
Official
Dear Irene

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply21 Jul 2020, 08:03
Official
Dear Irene

Please be informed this matter has been resolved.

Kind regards

Complaint Resolution Centre
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