LS
Lungelo S
1 reviews | Active since Feb 2021
21 Sept 2023, 07:53
I need my money unlocked
Braamfontein branch must unlock my account and give me my money back because I got an sms saying that my account was written off and I must continue using the account, now that there is money in that account, I can’t use it.
I need this done immediately before lodging a complaint to ombudsman
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
21 Sept 2023, 08:08Dear Lungelo
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Sept 2023, 08:08
Official
Dear Lungelo
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
22 Sept 2023, 11:44Dear Lungelo
We have noticed that our Complaints Resolution team is dealing with this matter.
Please be on the look out for further feedback from our team.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noticed that our Complaints Resolution team is dealing with this matter.
Please be on the look out for further feedback from our team.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Sept 2023, 11:44
Official
Dear Lungelo
We have noticed that our Complaints Resolution team is dealing with this matter.
Please be on the look out for further feedback from our team.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noticed that our Complaints Resolution team is dealing with this matter.
Please be on the look out for further feedback from our team.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
LS
Lungelo S's updateReviewer Update
22 Sept 2023, 14:15Good day
Thank you so much for quick response, I see now that my account is unlock and I can continue to transact
I got a call from the complaints team and confirmed everything with them and closed the complaint
Thank you so much for everything
Thank you so much for quick response, I see now that my account is unlock and I can continue to transact
I got a call from the complaints team and confirmed everything with them and closed the complaint
Thank you so much for everything
LS
Lungelo S's update22 Sept 2023, 14:15
Reviewer Update
Good day
Thank you so much for quick response, I see now that my account is unlock and I can continue to transact
I got a call from the complaints team and confirmed everything with them and closed the complaint
Thank you so much for everything
Thank you so much for quick response, I see now that my account is unlock and I can continue to transact
I got a call from the complaints team and confirmed everything with them and closed the complaint
Thank you so much for everything
Standard Bank's replyOfficial
22 Sept 2023, 14:45Good Day Lungelo
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards,
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply22 Sept 2023, 14:45
Official
Good Day Lungelo
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards,
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards,
Standard Bank Social Media Team
***