I need my money standard bank

Hello Peter please help me on the 11 of September 2024 I was called by standard complaint saying she received a call from investigators say the investigation has closed what I need to do is to go to nearest standard bank branch ask them to transfer funds that was is my account to any of the bank am using cause they closing the account am not allowed to bank with them anymore, then on the following day I went there and they told me that they can't transfer fund cause the block is not removed the lady that was assisting try call them they didn't answer she send them email they didn't respond so I kept on doing follow up and now when I went to branch they are telling me the case is not close I should wait 4 to 6 week how yooo please I also have kids to take care off please standard bank is playing me they keep Changing stories each time I go there the complaint told me that she left a note in my profile saying they should transfer funds that was in my account but didn't unblock my account how this is a **** noo I need my money that I leave standard bank please help