CG
Cleodene G
1 reviews | Active since May 2018
08 Apr 2024, 10:14
I need help please... why isn't there a sense of urgency
I have been given Sadiya's email address in December as I was told she is the person dealing with my home loan account... after numerous emails I've never received one response. I then sent an email to homeloan department and got a auto reply saying they will get back to me in 24hrs... it's been 3 days now. I need someone to call me urgently regarding my homeloan
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Standard Bank's replyOfficial
08 Apr 2024, 10:18Dear Cleodene,
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Apr 2024, 10:18
Official
Dear Cleodene,
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***