1 reviews | Active since Aug 2024
I need help ASAP
My Mom suffered a severe stroke 2 months ago and her left side can't move. In the process my brother passed away leaving no will so I had to bury him with 90 of my money and money I borrowed. My Mom was discharged from Rehab a day before the funeral. I didnreach out to her bank Standard Bank to at least allow some funds transfered so we can make sure Mom has necessities such as nappies, meds etc. They initially agreed on thi s but then had a change o heart. I am the only remaining child and finding it very frustrating that even after obtaining a Special Power Of Attorney, Standard Bank is giving me the run around knowing very well that I am low on funds as I am my Mother's Caregiver. I honestly feel I am on the brink of a breakdown not knowing where Mom's next meal will come from. She can make gestures but is physically incarcerated and fed via a PEG. Can I take her to the Bank for them to issue a new pin as she has forgotten the old one..πͺπππ₯
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Kindly allow us to extend our sincere apologies for the inconvenience and frustration caused by this unfortunate incident.
We trust that our team has provided sufficient information to assist in the resolution of this matter.
Should you need any further assistance, weβre always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Kindly allow us to extend our sincere apologies for the inconvenience and frustration caused by this unfortunate incident.
We trust that our team has provided sufficient information to assist in the resolution of this matter.
Should you need any further assistance, weβre always here to help.
Kindest regards,
Standard Bank Hello Peter Team
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