I MUST PAY FOR A STATEMENT!!!!!
<p>I CALLED UP THE CUSTOMER SERVICE CENTRE EXPLAINED TO THEM THAT I NEED A STATEMANT THAT HAS MY LATEST ADDRESS ON IT. THE GUY TELLS ME I MUST PAY R31 FOR THIS STATEMENT THAT "MAY OR MAY NOT" HAVE AN ADDRESS ON IT ONLY WHEN I RECIEVE IT THEN ONLY I WILL KNOW IF NOT I MUST GO TO THE BRANCH AND SORT OUT.......AS A STANDARD BANK CUSTOMER FOR THE PASY 11 YEARS AND THAT IS ALSO PAYING A MONTHLY SERVICE FEE I MUST STILL PAY FOR A STAEMENT....WOW SOME SERVICE THEY ARE PROVIDING. MORE LIKE CON ARTISTS. SERIOUSLY CHANGING MY BANK NOW.</p>
Good day Lance Munsamy
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********Good day Lance Munsamy
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Lance Munsamy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Lance Munsamy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********YET AGAIN STILL NOT HELP FROM STANDARD BANK. IT SEEMS LIKE YOU NEED TO BE A ROCKET SCIENTIST TO GET A STATEMENT WITH AN ADDRESS. WOW THIS IS TRULY AMAZING SERVICE GUYS.
BUT LET ME NOT PAY ONE OF MY ACCOUNTS WITH STANDARD BACK AND THEY WILL BE AT MY FRONT DOOR. YOU HAVE JUST LOST A CUSTOMER.
YET AGAIN STILL NOT HELP FROM STANDARD BANK. IT SEEMS LIKE YOU NEED TO BE A ROCKET SCIENTIST TO GET A STATEMENT WITH AN ADDRESS. WOW THIS IS TRULY AMAZING SERVICE GUYS.
BUT LET ME NOT PAY ONE OF MY ACCOUNTS WITH STANDARD BACK AND THEY WILL BE AT MY FRONT DOOR. YOU HAVE JUST LOST A CUSTOMER.
YET AGAIN STILL NO HELP FROM STANDARD BANK. IT SEEMS LIKE YOU NEED TO BE A ROCKET SCIENTIST TO GET A STATEMENT WITH AN ADDRESS OF TO EVEN ATEMPT TO UPDATE YOUR ADDRESS. WOW THIS IS TRULY AMAZING SERVICE GUYS. YET STANDARD BANK WAS QUICK TO FREEZE MY ACCOUNT COZ THEY NEEDED AN UPDATED PROOF OF ADDRESS WHICH I GAVE TO THEM MONTHS AGO FOR FICA
BUT LET ME NOT PAY ONE OF MY ACCOUNTS WITH STANDARD BACK AND THEY WILL BE AT MY FRONT DOOR. YOU HAVE JUST LOST A CUSTOMER.
YET AGAIN STILL NO HELP FROM STANDARD BANK. IT SEEMS LIKE YOU NEED TO BE A ROCKET SCIENTIST TO GET A STATEMENT WITH AN ADDRESS OF TO EVEN ATEMPT TO UPDATE YOUR ADDRESS. WOW THIS IS TRULY AMAZING SERVICE GUYS. YET STANDARD BANK WAS QUICK TO FREEZE MY ACCOUNT COZ THEY NEEDED AN UPDATED PROOF OF ADDRESS WHICH I GAVE TO THEM MONTHS AGO FOR FICA
BUT LET ME NOT PAY ONE OF MY ACCOUNTS WITH STANDARD BACK AND THEY WILL BE AT MY FRONT DOOR. YOU HAVE JUST LOST A CUSTOMER.
Dear Lance Munsamy
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Lance Munsamy
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***