NS
Naomi S
1 reviews | Active since Oct 2010
05 Aug 2015, 11:26
I'm tired of Standard Banks ILL Service via channe
Standard Bank is supposed to be prestigious company yet you do not train your call center people well<br> and as a result will keep on losing customers.<br> <br> Predentia was meant to cancel my insurance with Hollard but she was rude and couldn't understand what she was doing in terms of asking me security questions. <br> <br> As of end of August, I will be cancelling all my accounts with standard bank which is about 5 of them. I was hoping to keep this relationship, but i've had it with your poor service and your lack of supervising staff. Guess you have bigger fish to fry. So please advise who i can liase to cancel all my accounts with you!<br>
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Replies (1)Standard Bank's replyOfficial
07 Aug 2015, 08:10Hello masetsabi,
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Aug 2015, 08:10
Official
Hello masetsabi,
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
