I lost to standard bank again ( standard bank consultant linked my account to someone's card)

Hello,

I am paying account monthly fee of R105 to the standard bank to keep my money safe and secure. But I feel like I am paying the account fee so that someone else can use my money.

Some transactions went off from my standard bank account this afternoon which I didn't do. Upon calling the call center, they explained to me that an agent from Standard bank branch linked someone else's cards to my account.

A similar incident happened to me during April 2019 and I was told today that it was the same agent linked my account to someone else's card again.

How can someone else's card get linked to my account without getting confirmation from me through signature or card number/pin authorization, as I am the Authorised signatory on the account?

I do think the same incident will happen again to me and others, as Standard bank has failed to address this issue the first time. I have logged the issue with standard bank call center and the reference number is ***. I need my money today!!!

One last thing, I would highly recommend to my friends and colleagues to choose other banks and not this one.