I just want to be cleared so that I can buy a house,it saddens me.

Item: Standard Bank
Rating: 1
Author: Nanny M

I was on debt review,left it. Paid my accounts off. Standard Bank is still selling my lead to debt collectors even though I have a debt clearance certificate,took it my complaint to Bank ombudsman,still no assistance.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

30 Nov 2021, 02:50

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)

***

Standard Bank's reply30 Nov 2021, 02:50

Official