I just received a call from the Vehicke Asset department in regards to collecting their arrears

I just received a call from the Vehicke Asset department in regards to collecting their arrears.(7 days late). I mistakenly shuffled money between my acc before they could debit. The lady who just assisted was so warm,friendly and helpful. She gave me the best service. I was meant to stay on the line to rate her service but I think she may have hung up by mistake? I don’t know her name but she is an asset! Give her a raise please!