TT
Thembisile T

1 reviews | Active since Apr 2025

09 Apr 2025, 12:50

I just found out tha...

I just found out that my account is suspended right I did call their call center for more information about that they told me that the is a ***** transactions to my account of R58 I did an affidavide last week Friday then on Monday I went to the bank for follow-up the bank called the ***** company and they said I must wait for 48 hours for them to review my matter now 48 hours has pass I tried calling them they hag up on me not telling me a straight unswer I use that account to get sassa for my kids my kids are not going to school because of the suspended account I can't do anything let them give me my kids money I will leave them with peace Iam a single parent I hustle for my kids and also not working so how must I leave my kids are not going to school is that fair with them they hold a sassa money in my account with just R58 no let them give me my money back

0
Replies (1)
Standard Bank
Standard Bank's reply09 Apr 2025, 12:52
Official
Good day Thembisile, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***