I heard stories of ***** and dishonesty from Standard Bank now I see it first hand

It is so disappointing that the bank does not take into consideration how their actions may affect the lively good of another human. An amount was transferred into Standard Bank’s account in error after i numerous calls and confirmation from the bank that the money is laying in an account not in use. The funds have still not been refunded. This money was needed for an emergency and yes due to human error a number was typed incorrectly, had this money gone somewhere unknown one would understand but the bank confirmed it has been received but are not transferring back to the owner . Please contact Khantha to have the matter resolved urgently on ***