MY
Meghan Y

1 reviews | Active since Jul 2011

14 Oct 2019, 09:27

I HAVE TO BEG IN THE STREET FOR MONEY BECAUSE STANDARD BANK STOLE MINE!!!

On 1 October Standard bank *******ly withdrew an incorrect amount from my cheque count, which threw my account into overdraft, and then proceeded to charge me honoring fees and overdraft charges on my account, sending it into even more arrears. This was done on 1 October, today is the 14th October, and standard bank keeps making excuses as to why my funds have not yet been returned to my account.

I AM DISABLED, AND NOW I HAVE NO MONEY AND HAVE BEEN FORCED TO STAND ON THE STREET CORNER AND BEG FOR MONEY LIKE A HOBO, JUST TO SURVIVE AND BUY FOOD TO EAT!

I cant attend my medical appointments as I cant pay for them, I cant buy petrol to get to work and am now going to lose my job, and STANDARD BANK DOESN'T EVEN CARE!!!

I have been customer of yours for over 15 years and this is how you treat me? You have thrown me into poverty and have caused me to lose my job?????? I have to stand in the street and beg because YOU STOLE MY MONEY??

I cant even explain how angry and frustrated I am right now. I am on the edge of crawling into one of your branches and throwing the biggest scene imaginable. FIX THIS ALREADY!!!! NOT TOMORROW, OR LATER. NOW!!!!!!!!!!!!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply14 Oct 2019, 12:41
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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