I have no place to Live - SBSA Asseses Wrong House

I requested a final draw payment from SBSA to move into our new home on the 28th April with all relevant documentation included, Occupancy certificate, plumbing certificate, engineers certificate, etc.<br> <br> Then, I can only assume, the assessor went to the wrong house, told the bank the house was not complete...only made partial payment to the developer.<br> <br> Subsequently, I could not get the keys to our house because SBSA messed this up...<br> <br> I have made countless calls to the call center, laid a complaint with the complaints department, etc...yet my matter is not taken seriously.<br> <br> My lease expired on the 30th April and I have subsequently had to pay someone else for a place to live, which I feel SBSA should reimburse me for!<br> <br> What is more concerning is that the property inspector, upon visit the property for the second draw, contacted my to ask which house was mine...! Who on God's green earth are they employing to be assessors!<br> <br> To date, I still have to pay for lodging with someone as we still cannot get the keys to our house due to SBSA's lackluster attitude towards customer complaints resolution!<br> <br> WHERE MUST WE LIVE IN THE MEANTIME!!!???