AN
Andrew N

1 reviews | Active since Jan 2014

01 Mar 2016, 21:34

I have caught Standard Bank in the act!

I paid over money from FNB to Standard Bank twice - one small amount and one large amount (>R300k). The small amount cleared this morning the big amount didn't. Because I had to pay tax and salaries I then arranged a loan from a friend who banks with Standard Bank. He paid over the same big amount at 9:30 am and by 9pm it still hasn't cleared. When queried I am told that it is a \security feature\" that will only release the funds tomorrow and that they can't do a thing YET both these accounts have seen millions and have been open for a long time AND have had large amounts transferred between them... <br> <br> What are you doing with our money Standard Bank? Quickly making interest on it? Investing in the stock market for a day? Why did the small amount clear but you are still holding onto the big amount? <br> <br> Carte Blanche is going to LOVE this one."

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Replies (1)
Standard Bank
Standard Bank's reply02 Mar 2016, 14:42
Official
Hello drdrewjhb,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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