RF
Rui F

1 reviews | Active since May 2024

29 Aug 2024, 11:35

I have being trying to resolve a issue with them for 4 months

I have being trying to resolve a issue with them for 4 months. They said I should not pay anything to the collector's Account prescribed as it reflects R11, status And they will revert to me Ref *** But it shows on my credit report And it is affecting my employment. I have all correspondence.

0
Replies (3)
Standard Bank
Standard Bank's reply29 Aug 2024, 11:57
Official
Dear Rui, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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RF
Rui F's update29 Aug 2024, 12:15
Reviewer Update
Thank you do you require the correspondence between me and the Bank
Standard Bank
Standard Bank's reply30 Aug 2024, 09:38
Official
Dear Rui 

We will share this feedback with our team. We will be in touch.

Kind Regards,
Standard Bank Hello Peter Team 
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