SM
Sannah M
1 reviews | Active since Jun 2025
19 Dec 2025, 11:55
I have been waiting for a new card for a long time now,I never asked for a replacement card since mine was swallowed by the ATM,but it hasn't been delivered yet and I keep
I have been waiting for a new card for a long time now,I never asked for a replacement card since mine was swallowed by the ATM,but it hasn't been delivered yet and I keep.being sent from pillar to post. I have even been to the branch but no change. this is the worst customer service ever.
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Replies (1)
Standard Bank's replyOfficial
19 Dec 2025, 11:59Good day Sannah,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply19 Dec 2025, 11:59
Official
Good day Sannah,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***