pM
portia M

1 reviews | Active since Apr 2015

08 Apr 2015, 12:33

i have been ****** and not helped

i have been robed at Gandhi ATM on 26/03/2015 18:15pm, and my money was taken, R5000 WHEN I WAS LOOKING FOR THE NUMBER TO PHONE FOR CANCELLATION AT GANDHI ATM, THE TELEPHONE NO WAS RUBBED OFF.and when you phone STANDARD BANK for cancellation of the card, they ask us to many questions that gives the ****s more that enough allowance time to with draw my money.and it makes me think they are working together. cause they were supposed to ask my ID no and cancelled immediately. . ATANDARD BANK USED TO ISSUE STOP CARD that you can use to prevent such crime, but not anymore.<br> <br> when you phone claim and investigation to find out what happening, I'm forever holding.<br> the bottom line is i want my money, and make sure they empliment a proper security.<br> as a single parent thats a lot of money.<br> <br> kind regards,<br> <br> Portia

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Replies (1)
Standard Bank
Standard Bank's reply09 Apr 2015, 17:29
Official
Hello Fohlo,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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