I have been on the line for 30 minutes just to speak to a consultant, I need to be helped urgently and I'm receiving the worst service as expected from Standard Bank. I'm honestly changing to FNB!!!!!!!!!!

Item: Standard Bank
Rating: 1
Author: Senzee M

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

05 Dec 2019, 08:21

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply05 Dec 2019, 08:21

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's replyOfficial

13 Dec 2019, 10:06

Dear Senzee Mathoka

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply13 Dec 2019, 10:06

Official

Dear Senzee Mathoka

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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