I have a stand alone garage card which is debited in full on the 28th of each month

Item: Standard Bank
Rating: 1
Author: Nita L

I have a stand alone garage card which is debited in full on the 28th of each month. I have been battling to get a reply as to why my funds of 28 April 2022 has still not been allocated and why is my card still being declined with limit exceeded. Ridiculous that everyone is working remotely but no sufficient answers can be supp****. Bad service Standard bank! Very bad!

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

18 May 2022, 16:23

Hello Nita

This is not the level of service we strive for. We understand your frustration and would like to help.

We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.

This matter has been escalated to our Card Division team. Our team will be in touch with further feedback.

Kind regards

Standard Bank Help Centre
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Standard Bank's reply18 May 2022, 16:23

Official