I have a claim for the DSTV cabling that their service provider damaged over 3 months ago

Item: Standard Bank
Rating: 1
Author: Naidoo T

I have a claim for the DSTV cabling that their service provider damaged over 3 months ago. They have since promised to address the issue with no success. Each time I complain on this platform, they respond by saying that they have made contact with me. This is lies. They are very ********* and unprofessional company to work with. Escalation to their senior management and complaints department went ignored.

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Replies (1)

Standard Bank's replyOfficial

16 Jun 2021, 00:40

Hello Naidoo trevor

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply16 Jun 2021, 00:40

Official